Not everyone’s circumstances
are the same

1800 Respect is a 24-hour national, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence.

Men’s Referral Service for No to Violence offers assistance, information and counselling to help men who use family violence.

QLIFE (LGBTIQ+) is a telephone and online counselling service for LGBTI individuals impacted by domestic and family violence.

Another Closet (LGBTIQ+) provides information for people in LGBTIQ+ relationships who are, or may be, experiencing domestic and family violence.

Australian Centre for Grief provide counselling services for people experiencing loss and grief nationwide.

MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.

Lifeline is for anyone across Australia experiencing a personal crisis or thinking about suicide can call 13 11 14, or text 0477 13 11 14 at night (6pm-midnight AEDT). Someone will connect you with a crisis service in your state or territory.

Beyond Blue is a 24 hour counselling provider for people seeking support for their mental health such as anxiety or depression.

Financial Counselling is free, independent and often in your local area. Financial counsellors provide support, advice and assistance in dealing with debts. Call the National Debt Helpline on 1800 007 007.

MoneySmart is an initiative by the Australian Securities and Investments Commission (ASIC). ASIC’s free MoneySmart website has tips and tools to help you manage your money and seek support.

​Mob Strong Debt Help (support First Nation (Indigenous) Australians): tackles credit, debt and insurance matters for our First Nations Peoples. Contact the Mob Strong Debt Help line on free call 1800 808 488 (Mon. to Fri. 9.30am – 4.30pm).

National Disability Services is Australia’s peak industry body for non-government disability service organisations. Collectively, 1,000 NDS members operate several thousand services for Australians with all types of disability. Refer to their website for contact phone numbers in each state.

​National Disability Insurance Agency (NDIS) is a government scheme to ensure that people with a disability have the support they need.

Refugee Advice and Casework Service (RACS) provides information and advice about refugee law and processes.

Australian Red Cross provides information about advocacy, relief and support services for vulnerable people in need and helps to connect migrants with essential support services.

MoneySmart (ASIC) is an initiative by the Australian Securities and Investments Commission (ASIC). ASIC’s free MoneySmart website has tips and tools to help you manage your money and seek support.

Department of Human Services provide information on Government initiatives and payments such as Centrelink, Medicare, Child Care.

Government Crisis Payment is a one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.

• Translator Services (TTS AND Internal Translation Program)
• Preferred Language (Workflow AND website)
• National Relay Service