About Recoveriescorp

At Recoveriescorp, we understand that behind every overdue account is a real story – an individual, a family, or a community navigating difficult circumstances.

As a proud Australian company and employer, we’re committed to supporting people towards sustainable financial outcomes through respectful and practical solutions.

Financial Stress

Financial stress doesn’t just affect bank balances – it touches every aspect of life, from wellbeing and relationships to long-term opportunities.

That’s why we work with organisations delivering essential services – from utilities to government agencies – to resolve unpaid debt in a way that helps people regain stability, while also ensuring these services and local businesses have the resources they need to keep operating for the benefit of all.

Our Purpose

To create trusted experiences for our community and clients

Our Vision

To be the partner of choice for specialised experiences for customers, delivered through innovative technology and exceptional people

Our Values

Be exceptional
Act as one
Improve and simplify

Industry recognition

Recoveriescorp’s commitment to quality and outstanding service has seen us recognised through many industry awards.

Quality

Quality assurance drives every single aspect of our business. Recoveriescorp’s clients have assurance that they are partnering with a company which values high standards and recognises the importance of quality control.

Recoveriescorp in the Community

We’re part of the communities we serve. With locally based teams and a focus on empathy, fairness, and transparency, we aim to deliver outcomes that support individuals and strengthen the systems around them.

Together, we’re helping to build more financially resilient communities across Australia.

Financial Inclusion Initiatives

Recoveriescorp’s commitment to ethical collections

Recoveriescorp initiatives support customers in vulnerable circumstances, foster partnerships with Thriving Communities Australia and the Salvation Army, and ensure our teams are trained in trauma-informed practices. Through our leadership, Recoveriescorp continues to prioritise social responsibility, accessibility, and community engagement in every interaction.

Our Community Partners

  • Thriving Communities Australia

    We’re proud to partner with Thriving Communities Australia, a not-for-profit organisation that connects businesses and leads collaborative projects to promote inclusion and accessibility for all in today’s contemporary society.

    Through this partnership, we remain closely connected to the pressing issues affecting our communities. By working together, we’re able to shape practical strategies that support continuous improvement in how we serve and support our customers.

  • ICAN Learn

    ICAN Learn is a registered training organisation and a subsidiary of the Indigenous Consumer Assistance Network. Through our partnership, we’ve expanded our training to include Financial Literacy Education and Cultural Competence. We’re also proud to support ICAN Learn’s scholarship program, which helps build opportunities and career pathways for Indigenous Australians.

  • DV Safe Phone

    DV Safe Phone is an Australian not-for-profit organisation that provides free, repurposed mobile phones to people experiencing domestic and family violence. A mobile phone can be a vital lifeline—connecting individuals to emergency services, support networks, and a pathway to safety.
    We’re proud to support DV Safe Phone’s mission. With women making up the majority of our workforce—and being the most impacted by domestic and family violence—this partnership aligns with our values and our commitment to meaningful action.

    By donating our replaced mobile phones, we contribute to a cause that has a real impact, while also reducing landfill by giving these devices a powerful second life.

  • The Salvation Army

    The Salvation Army is an international charity delivering meaningful support to individuals and families experiencing hardship. We’re proud to partner with them, as their extensive national reach reflects the breadth of our own customer base. Through this collaboration, our customers can access vital services such as financial counselling and other forms of practical assistance when they need it most.

  • Ability Options

    Ability Options is a respected NDIS provider in New South Wales, offering a wide range of services to support people living with disability. We’ve partnered with them through their corporate training programs to deliver Trauma-Informed Practice sessions to all our frontline staff, helping ensure our teams are equipped to provide compassionate, informed, and inclusive support.

  • Respect & Protect

    Respect & Protect is a movement led by Catherine Fitzpatrick and the Flequity Ventures team, driving awareness and action to prevent financial abuse and promote respect across Australian businesses.

    We’re proud to partner with this initiative, particularly given that women—who make up the majority of our workforce—are also the most affected by financial abuse. Abuse in any form is not tolerated by our organisation. As a business involved in supporting the recovery of overdue payments, it’s critical that we lead by example, uphold respectful practices, and encourage our clients to do the same—many of whom already are.

    To demonstrate our commitment, we’ve updated our future client contracts to include the following clause in our warranties section:

    “We will take a zero-tolerance approach to any Financial Abuse, whether suspected or actual, occurring in the delivery of services.”

    We define financial abuse as:

    A form of domestic and family violence where an abuser uses money or other resources to gain control over their partner or family member.

    This is just the beginning. We’re committed to continuous action and collaboration to create safer, more respectful systems for all.

  • South East Community Links

    We’re proud to partner with South East Community Links (SECL), a financial support organisation using a community-first approach. Their ‘Bring Your Bills’ events regularly welcome around 400 attendees and address over $500,000 in outstanding debts. Our team attends these events to provide direct, compassionate support to our customers – because being there in person matters.

  • Fitted for Work

    Fitted for Work is a Melbourne-based not-for-profit organisation supporting women, non-binary, and gender-diverse people experiencing disadvantage to find meaningful employment, stay in work, and thrive in their careers. Through job-readiness programs and a dedicated workwear outfitting service, they have empowered over 45,000 job seekers since 2005.

    We’re proud to partner with Fitted for Work. With women making up the majority of our workforce—and facing persistent financial gender inequality—we recognise the importance of employment as a pathway to financial security and generational wealth. Supporting women in work means supporting stronger families and communities.

Bring your Bills Day

We’re proud to partner with South East Community Links (SECL) for Bring Your Bills Days.

Bring Your Bills Days (BYBD) are community-led events designed to support individuals experiencing financial stress. These events bring together a wide range of services – including financial counsellors, community legal centres, government agencies, ombudsmen, and creditors – all in one place to offer free, face-to-face assistance.

Our team attends these events to provide direct, compassionate support to our customers—because being there in person matters.

Contact Us

Careers at Recoveriescorp

If you are interested in joining our team, visit our Careers Portal for current job listings.

Career Portal