Recoveriescorp​

Helping individuals and communities find their way to a more secure financial future 

Who is Recoveriescorp?

Recoveriescorp is here to support people through the process of resolving unpaid accounts – always with respect, care, and understanding.

We partner with government departments, essential services, and major businesses to recover overdue payments in a way that is ethical, transparent, and focused on finding fair solutions.

If you’ve been contacted by us, it’s because we’re here to help you manage an outstanding account. Whether you’re going through financial difficulty or just need more time, our team is committed to working with you to find a path forward.

 

We’re here to help

At Recoveriescorp, we believe everyone deserves to be treated with dignity. That’s why we listen first, explain clearly, and offer flexible options where we can – because resolving debt should never feel like punishment.

Have you been contacted by Recoveriescorp, on behalf of the ATO?

As of January 2024, Recoveriescorp has been engaged by the Australian Taxation Office to assist in the collection of overdue debts. If you have been contacted by us regarding an ATO matter, you can call us on 1300 323 495. You can also find more information about our engagement on the ATO website by searching “If you don’t pay” under the section “External debt collection agencies”.

Have you heard from us regarding an outstanding debt?

You may have received a phone call or message from us. We offer the option of making online payments through our simple and user-friendly Self Service portal.

Managing your account

You can manage your account online via a number of self-service options through our secure Self Service portal to:

  • Make a payment and obtain an electronic receipt
  • Set up a recurring payment arrangement
  • View your payment history
  • Check your account balance
  • View and accept available settlement offers
  • Schedule emails and/or payment reminders
  • Set up a BPAY payment

Payment Options

Your Online Account

Use Self Service to check your balance or make a payment

By Phone

Call 1300 663 060 to pay with your credit or debit card

BPay

Check your statement for your Reference Number

AusPost BillPay

At any Australia Post branch or Online

Click to Pay

Get Some Help

  • Insurance claims recovery services icon
    I’ve been contacted by Recoveriescorp. What should I do?

    You can use our Self Service option to manage your account online. Click here to resolve your outstanding balance in five minutes or less.

  • Insource solutions services icon
    Can I speak to someone about this matter?

    Our experienced operators can assist you with enquiries you may have about your outstanding balance. Simply call us on 1300 663 060.

  • hardship management services icon
    I’m experiencing Hardship. Can you help?

    Yes. Whatever your circumstances, Recoveriescorp is ready to assist. Contact Us or click to learn more about our Hardship process.

  • Overflow management services icon
    Where can I find my credit reports?

    You can contact these credit bureaus for information relating to your credit file:

    Equifax: 13 83 32

    Illion: 13 23 33

    Experian: 1300 783 684

Customer reviews

Hear what our customers have to say about our services:

Myself and my family have been going through a rough time of late… the way I was spoken to right now made me feel like I could get through it…

I’d like to thank you for all of your assistance during this matter also, you went above and beyond and were very understanding and helpful!

I appreciate how professional you were and how quick you were to assist me to get this matter finally paid off.